Workspace

Every conversation on the case

Two-way SMS and email threaded straight onto the case file, so anyone can pick up where the last message left off.

can I pay weekly instead?

Sure — $85/week via direct debit. Reply YES to confirm.

YES

✓ Plan updated · logged to case

What it does

Built to get you paid

Inbound and outbound on one timeline per debtor.

Send the right message fast, personalised from case data.

Handled and logged for Privacy Act compliance.

Reminders and follow-ups fire on schedule, replies land on the case.

!Payment missed

✉Send reminder & SMS

✓Escalate to legal

Summarise DH-10117 and draft a hardship reply

3 payments on time · $6,000 of $24,000. Draft ready.

Draft · SMS to debtorSuggested

Thanks for keeping your plan on track — $6,000 down. Reply YES to continue fortnightly debits.

The assistant suggests the reply; you approve and send.

Bring your real files to a live walkthrough and watch it work end to end.

No per-agent licensing on any plan.

Privacy Act tooling and a full audit trail, built in.