Last updated August 2026
DebtHulk Pty Ltd (ACN 700 637 770) (“DebtHulk”, “we”, “us”) is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect information you provide directly — such as your name, work email, company and message when you book a demo or contact us — and information collected automatically when you use our website, such as your IP address, device and browser type, and pages visited.
When you use the DebtHulk platform, we process case, debtor and payment data on behalf of our clients as a service provider, under the terms of our customer agreements.
We do not sell your personal information. We may share it with trusted service providers who help us operate (for example hosting, analytics and payment providers such as Ezidebit), and where required by law. Our infrastructure is hosted in Sydney, Australia.
We use cookies and similar technologies to run the site, remember your preferences and understand how the site is used. You can accept or decline non-essential cookies using the banner shown on your first visit, and you can clear cookies at any time in your browser settings. Essential cookies required for the site to function cannot be switched off.
We use appropriate technical and organisational measures to protect personal information, and we retain it only as long as needed for the purposes above or as required by law, with a documented, audited purge afterwards.
You may request access to, or correction of, the personal information we hold about you. To make a request or raise a privacy concern, contact us using the details below. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (OAIC).
Privacy enquiries: privacy@debthulk.com.au. DebtHulk Pty Ltd, Sydney, Australia.