DebtHulk replaces the legacy licences, the spreadsheets and the separate SMS app. Cases, field agents, payment plans, letters and two-way SMS on a single timeline — built in Australia, hosted in Sydney.
Typical 3-seat agency saves $994/month against legacy licences.
Every case carries its service line from intake to close — the tabs, workflows and documents change to match, but it's all one system and one search box.
Full case management with payment plans that debit themselves and letters generated straight from case data.
An asset register on the case, stage tracking through disposal, and towing authorities generated on demand.
Clients submit jobs through their own portal; agents log every attempt from their phone; records stay affidavit-ready.
Calls, texts, payments, field visits, letters — every touch is one entry on one record. No more reconciling three systems to answer "what's happening with this file?"
Agents work from their phones — visits, outcomes, service attempts and photos logged on site, on the timeline in seconds.
Unlimited agent seats · freeA dedicated Australian number for your agency. Replies land on the case, and contact-window rules are enforced for you.
$30/mo number + 10¢/SMSCard, BECS direct debit and Ezidebit. Plans schedule and debit themselves; every dollar goes to trust first, then disburses.
Stripe · Ezidebit · trust-firstYour letterhead, editable templates, and one click from case data to a finished PDF — demand letters, towing authorities, reports.
Visual template editorClients submit jobs and watch progress without ringing you. Debtors pay, set up plans and request their data themselves.
Less phone tag, fewer emailsPrivacy Act data exports, seven-year retention with audited purge, contact-hour windows and a full audit trail on every action.
APP 12 · retention · audit logDear Agency Principal,
Our records indicate you are currently maintaining three (3) legacy licences, one (1) separate SMS application, and an unquantified number of spreadsheets. Itemised below:
Payment options are available immediately. We recommend settling this matter without delay.
Based on a real three-seat agency's licence spend before switching. Your figures may vary — bring them to the demo and we'll do this maths on yours.
Hosted in the Sydney region, end to end. Your case data never leaves Australia.
APP 12 access requests, erasure workflows and retention policies with regulator-floor defaults — built in, not bolted on.
Commercial debtors verified against the ABR at intake, straight from the create-case form.
BECS direct debit and Ezidebit today. MYOB and BPAY on the roadmap, shaped by working agencies.
Every plan includes the case timeline, work queues, documents and reporting. Field agent seats are always free.
SMS add-on: dedicated Australian number $30/mo + 10¢ per message, pay as you go. No lock-in on any plan — export your data any time.
Bring a handful of live files to the demo — we'll load them in and walk your actual workflow, not a canned one. Most agencies are running within a week.